by cyborgsolution

Workflow Email action with Dynamic PDF Template Attachment

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#4566 - Error during workflow

Closed Bug? created by ross1 Verified Purchase 2 years ago

Received the following error when running a workflow to email a PDF:

Sun Nov 13 17:59:02 2022 [16137][1][FATAL] Job ce164db0-9d3e-4570-8800-637130a55610 (Process Workflow Tasks) failed in CRON run

  1. cyborgsolution member avatar

    cyborgsolution Provider

    2 years ago

    Hello Ross

    Do you see any errors in php error_log file related to this? Which Version of CRM are you using?

    • ross1 member avatar

      ross1 Verified Purchase

      2 years ago

      Yes: require_once(): Failed opening required 'modules/AOS_PDF_Templates/PDF_Lib/mpdf.php' (include_path='/bitnami/suitecrm:/bitnami/suitecrm/include/..:.:/opt/bitnami/php/lib/php') in /bitnami/suitecrm/custom/modules/AOW_Actions/actions/actionSendEmailwithPDFTemplate.php on line 365'

      There is no such directory PDF_Lib in my SuiteCRM installation

      Version 7.12.3

  2. cyborgsolution member avatar

    cyborgsolution Provider

    2 years ago

    Hi Ross we had sent a follow up email on this issue, but are curious that it might have not landed in your inbox and thus no response. we have identified the issue that it exists in CRM version 7.12.x so we would be updating the plugin soon.

    Thank you for your patience.

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