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• Error during workflow

  Support November 20th, 2022 @ 5:47 pm
  

  Yes: require_once(): Failed opening required 'modules/AOS_PDF_Templates/PDF_Lib/mpdf.php' (include_path='/bitnami/suitecrm:/bitnami/suitecrm/include/..:.:/opt/bitnami/php/lib/php') in /bitnami/suitecrm/custom/modules/AOW_Actions/actions/actionSendEmailwithPDFTemplate.php on line 365'

  There is no such directory PDF_Lib in my SuiteCRM installation

  Version 7.12.3

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• Support

  Documentation November 13th, 2022 @ 6:04 pm
  

  Received the following error when running a workflow to email a PDF:

  Sun Nov 13 17:59:02 2022 [16137][1][FATAL] Job ce164db0-9d3e-4570-8800-637130a55610 (Process Workflow Tasks) failed in CRON run

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• Not showing in admin menu

  Support June 10th, 2021 @ 10:36 pm
  

  I've ran the SQL manually and it has created the tables now. I also uninstalled and re-installed the module and now can see the admin menu.

  However I now have a further issue where the 'Loading Data Model' dialog constantly spins up to 100% then resets in a loop.

  

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• Not showing in admin menu

  Support June 10th, 2021 @ 10:18 pm
  

  I have reset permissions now.

  Fully error message is:

  Thu Jun 10 10:52:24 2021 [2621][e6831f1e-1ebe-7b07-23ee-5d971842ad4c][FATAL] Mysqli_query failed. Thu Jun 10 10:52:24 2021 [2621][e6831f1e-1ebe-7b07-23ee-5d971842ad4c][FATAL] Query Failed: /* Table : cms_workflowmanager / / MISSING TABLE: cms_workflowmanager / CREATE TABLE IF NOT EXISTS cms_workflowmanager ( id char(36) NOT NULL, name varchar(255) NULL, date_entered datetime NULL, date_modified datetime NULL, modified_user_id char(36) NULL, created_by char(36) NULL, description text NULL, deleted bool DEFAULT '0' NULL, assigned_user_id char(36) NULL, status varchar(100) DEFAULT 'Active' NULL, parent_type varchar(100) NULL, start_event varchar(100) NULL, object_event varchar(100) NULL, event_trigger varchar(100) NULL, call_limits varchar(5) DEFAULT 'inf' NULL, check_login_status bool NULL, linked varchar(10) DEFAULT 'linked' NULL, condition_result varchar(10) DEFAULT 'one' NULL, PRIMARY KEY (id) ) CHARACTER SET utf8 COLLATE utf8_general_ci; / Table : cms_workflowconditions / / MISSING TABLE: cms_workflowconditions / CREATE TABLE IF NOT EXISTS cms_workflowconditions ( id char(36) NOT NULL, name varchar(255) NULL, date_entered datetime NULL, date_modified datetime NULL, modified_user_id char(36) NULL, created_by char(36) NULL, description text NULL, deleted bool DEFAULT '0' NULL, assigned_user_id char(36) NULL, parent_type varchar(100) NULL, status varchar(100) DEFAULT 'Active' NULL, PRIMARY KEY (id) ) CHARACTER SET utf8 COLLATE utf8_general_ci ENGINE = innodb; / Table : cms_workflowactions / / MISSING TABLE: cms_workflowactions / CREATE TABLE IF NOT EXISTS cms_workflowactions ( id char(36) NOT NULL, name varchar(255) NULL, date_entered datetime NULL, date_modified datetime NULL, modified_user_id char(36) NULL, created_by char(36) NULL, description text NULL, deleted bool DEFAULT '0' NULL, assigned_user_id char(36) NULL, status varchar(100) DEFAULT 'Active' NULL, parent_type varchar(100) NULL, scope varchar(50) DEFAULT 'create_relate' NULL, bean_setup text NULL, priority int(3) NULL, notification_owner bool NULL, queue_mails bool NULL, email_template_id char(36) NULL, PRIMARY KEY (id) ) CHARACTER SET utf8 COLLATE utf8_general_ci; / Table : cms_workflowconditionlines / / MISSING TABLE: cms_workflowconditionlines / CREATE TABLE IF NOT EXISTS cms_workflowconditionlines ( id char(36) NOT NULL, name varchar(255) NULL, line_number int(3) DEFAULT '1' NULL, date_entered datetime NULL, date_modified datetime NULL, created_by char(36) NULL, modified_user_id char(36) NULL, deleted bool NULL, workflowcondition_id char(36) NOT NULL, condition_operator varchar(20) NULL, condition_compare_to varchar(20) NULL, value_operator varchar(20) NULL, value1 varchar(255) NULL, fix_relative_value1 varchar(20) NULL, value2 varchar(255) NULL, fix_relative_value2 varchar(20) NULL, type varchar(10) NULL, field varchar(255) NULL, parent_type varchar(100) NULL, path text NULL, PRIMARY KEY (id), KEY workflowcondition_id_alt (workflowcondition_id, deleted) ) CHARACTER SET utf8 COLLATE utf8_general_ci ENGINE = innodb; / Table : cms_workflowactionqueues / / MISSING TABLE: cms_workflowactionqueues / CREATE TABLE IF NOT EXISTS cms_workflowactionqueues ( id char(36) NOT NULL, date_modified datetime NULL, created_by char(36) NULL, deleted bool NULL, status varchar(25) NULL, workflowaction_id char(36) NOT NULL, email_id char(36) NOT NULL, bean_id char(36) NOT NULL, parent_type varchar(100) NULL, PRIMARY KEY (id), KEY queue_alt (workflowaction_id, bean_id, deleted) ) CHARACTER SET utf8 COLLATE utf8_general_ci ENGINE = innodb; / Table : cms_workflowmanagerrecords / / MISSING TABLE: cms_workflowmanagerrecords / CREATE TABLE IF NOT EXISTS cms_workflowmanagerrecords ( id char(36) NOT NULL, date_entered datetime NULL, created_by char(36) NULL, deleted bool NULL, workflowmanager_id char(36) NOT NULL, parent_id char(36) NOT NULL, parent_type varchar(100) NULL, PRIMARY KEY (id), KEY idx1 (workflowmanager_id, parent_id, parent_type), KEY idx2 (created_by), KEY idx3 (workflowmanager_id), KEY idx4 (parent_id) ) CHARACTER SET utf8 COLLATE utf8_general_ci ENGINE = innodb; / Table : cms_workflowmanager_cms_workflowactions / / MISSING TABLE: cms_workflowmanager_cms_workflowactions / CREATE TABLE IF NOT EXISTS cms_workflowmanager_cms_workflowactions ( id varchar(36) NOT NULL, date_modified datetime NULL, deleted bool DEFAULT '0' NULL, cms_workflowmanager_id varchar(36) NULL, cms_workflowaction_id varchar(36) NULL, PRIMARY KEY (id), KEY cms_workflowmanager_cms_workflowactions_alt (cms_workflowmanager_id, cms_workflowaction_id, deleted) ) CHARACTER SET utf8 COLLATE utf8_general_ci; / Table : cms_workflowmanager_cms_workflowconditions / / MISSING TABLE: cms_workflowmanager_cms_workflowconditions */ CREATE TABLE IF NOT EXISTS cms_workflowmanager_cms_workflowconditions ( id varchar(36) NOT NULL, date_modified datetime NULL, deleted bool DEFAULT '0' NULL, cms_workflowmanager_id varchar(36) NULL, cms_workflowcondition_id varchar(36) NULL, PRIMARY KEY (id), KEY cms_workflowmanager_cms_workflowconditions_alt (cms_workflowmanager_id, cms_workflowcondition_id, deleted) ) CHARACTER SET utf8 COLLATE utf8_general_ci;: MySQL error 1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'CREATE TABLE IF NOT EXISTS cms_workflowconditions ( ' at line 28

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• Not showing in admin menu

  Support June 10th, 2021 @ 4:54 pm
  

  I see this error:

  Thu Jun 10 10:52:19 2021 [2621][e6831f1e-1ebe-7b07-23ee-5d971842ad4c][ERROR] Cannot create directory custom/Extension/application/Ext/Language/en_us.CMS_WorkflowManager.php cannot be touched

  also:

  Thu Jun 10 10:52:24 2021 [2621][e6831f1e-1ebe-7b07-23ee-5d971842ad4c][FATAL] Mysqli_query failed.

  and also:

  MySQL error 1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'CREATE TABLE IF NOT EXISTS cms_workflowconditions ( ' at line 28 Thu Jun 10 10:52:25 2021 [1530][e6831f1e-1ebe-7b07-23ee-5d971842ad4c][FATAL] CMSOutfittersLicense::doValidate() failed: Array ( [success] => [result] => Key could not be found locally. Please go to the license configuration tool and enter your key. )

  What is the resolution to this? It isn't obvious from this what I should do to solve.

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