Timer Tracker helps users manage time spent on each activity within SuiteCRM. It integrates seamlessly with Billing (both Invoice & Quotes) to make generating billing based on hours accrued for customers a breeze.
#5231 - getting errors in log file
Dear sir/madam,
our error log file in suitecrm is filling up with below error. Can you please advise on source of issue and how to resolve? [26-Feb-2024 16:43:04 Asia/Dubai] PHP Fatal error: Uncaught Error: Call to a member function format() on bool in /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php:101 Stack trace:
0 /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php(20): VICheckRunningTimer->checkRunningTimer()
1 /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php(170): VICheckRunningTimer->__construct()
2 /home4/connegl3/public_html/crm/include/MVC/Controller/SugarController.php(1017): require_once('/home4/connegl3...')
3 /home4/connegl3/public_html/crm/include/MVC/Controller/SugarController.php(465): SugarController->handleEntryPoint()
4 /home4/connegl3/public_html/crm/include/MVC/Controller/SugarController.php(361): SugarController->process()
5 /home4/connegl3/public_html/crm/include/MVC/SugarApplication.php(101): SugarController->execute()
6 /home4/connegl3/public_html/crm/index.php(52): SugarApplication->execute()
7
thrown in /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php on line 101
one month ago
Hello joerabah,
Can you please share your User Date & Time format & Timezone so we will check from our end and update you.
Regards,
Variance Infotech PVT LTD
one month ago
we're based in UAE so it's dd/mm/yyyy and hh:mm:ss
one month ago
Hello joerabah,
Can we connect remotely(Anydesk/Teamviewer) to check issue?
Regards,
Variance Infotech PVT LTD