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• getting errors in log file

  Support March 22nd, 2024 @ 11:47 am
  

  we're based in UAE so it's dd/mm/yyyy and hh:mm:ss

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• how do i upgrade the modules in suitecrm?

  Support March 22nd, 2024 @ 8:58 am
  

  please share relevant details

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• how do i upgrade the modules in suitecrm?

  Support March 22nd, 2024 @ 8:38 am
  

  I'm referring to TimeKeeping/timer Tracker upgrade

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• how do i upgrade the modules in suitecrm?

  Support March 22nd, 2024 @ 7:51 am
  

  unfortunately this will not be possible. I can arrange for someone to access it on your behalf using Microsoft Team with shared screen and you can inspect whatever you need there

  i'd like to point out that we have not yet upgraded to latest version hence should we first upgrade and then check to see if the logs are still there?

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• how do i upgrade the modules in suitecrm?

  Support March 22nd, 2024 @ 7:02 am
  

  functionality is working however our error log file in suitecrm is filling up with below error.

  PHP Fatal error: Uncaught Error: Call to a member function format() on bool in /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php:101 Stack trace:

  0 /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php(20): VICheckRunningTimer->checkRunningTimer() 1 /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php(170): VICheckRunningTimer->__construct() 2 /home4/connegl3/public_html/crm/include/MVC/Controller/SugarController.php(1017): require_once('/home4/connegl3...') 3 /home4/connegl3/public_html/crm/include/MVC/Controller/SugarController.php(465): SugarController->handleEntryPoint() 4 /home4/connegl3/public_html/crm/include/MVC/Controller/SugarController.php(361): SugarController->process() 5 /home4/connegl3/public_html/crm/include/MVC/SugarApplication.php(101): SugarController->execute() 6 /home4/connegl3/public_html/crm/index.php(52): SugarApplication->execute() 7 thrown in /home4/connegl3/public_html/crm/custom/VITimeKeeping/VICheckRunningTimer.php on line 101

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