Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and SuiteCRM integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SuiteCRM.
#1198 - integration admin login
It seems the integration is not working due to the fact that we may be under a company firewall. I input my admin and password Zendesk while in the installation and it does not register.
5 years ago
Hi Erick, sorry for the issue. I can help with this.
If you're SuiteCRM instance is not publicly accessible that is likely the issue. However we should be able to work around this.
Let's get on a call/screenshare and we can work on this together. Please pick a day/time that works for you with this link: https://calendly.com/fanaticallabs/zendesk-support-meeting
Thanks!
5 years ago
Hello, it's been quite a while since we last communicated on this.
Please let me know if you would like to still give the integration a try. We are able to work around VPNs and firewalls.
Thanks!