by MokasIT

Experts in Excel export. An export to Excel from any list, report or subpanel of SuiteCRM.

Free 30 day trial
Try it Now

#3045 - Excel icon not appearing on some users?

Closed Bug? created by damon Verified Purchase 3 years ago

For some users, the icon shows up. For others (including admin), there is no icon on any list views.

  1. MokasIT member avatar

    MokasIT Provider Affiliate

    3 years ago

    Is standard export (csv) list view action for users, where is no Suite2Excel icon? What browser they are using?

    • damon member avatar

      damon Verified Purchase

      3 years ago

      I tested specifically my admin user as well as my own personal user, and they were missing the icon on their list views. However, if I create a new test user, the icon was there.

      I think I figured out what was causing the problem, though. If anyone runs into this after an install, clear any list filters that you don't think are active and hit search and it seems to have reset.

      Thanks.

    • freising member avatar

      rick Verified Purchase

      9 months ago

      Thanks for this reply – it works

  2. MokasIT member avatar

    MokasIT Provider Affiliate

    3 years ago

    We try on new SuiteCRM installation customize Accounts listview and install Suite2Excel after it. But export to Excel icon appears after installation immediately. We need more detail information about Your system, I have send an email to You directly.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "It works fine. Fantastic support service! We have some problems with report export and they solve it. Thanks." - SistemasMaas

    Read More Reviews