The Suite WhatsApp Integration is a tool that allows you to use WhatsApp directly from SuiteCRM. Utilizing the WhatsApp API, you can send and receive messages without having to set up accounts with other providers and at no cost. All conversations you have via WhatsApp are associated with your contacts in SuiteCRM, providing you with a complete and controlled record of your interactions with customers.
#5722 - Inquiry about WhatsApp Integration Add-on for SuiteCRM
Hello, We are writing regarding your WhatsApp Integration Add-on for SuiteCRM. Our requirement is to use not just a single WhatsApp number but to configure the phone number to be used within the User profile of the person logging in. This means that sending and receiving messages should happen via the phone number of the user who is logged into the CRM. We are unsure whether this functionality is currently available. If it is not, could you please let us know: - The feasibility of implementing this feature - The estimated costs for development - The expected timeline
Thank you.
Best regards, Osmosit Srl
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