Shopify Bridge

by Brainvire Infotech Pvt. Ltd

The Shopify Bridge by BrainVire Info-tech provides an effective solution for bringing Shopify information into SuiteCRM. By leveraging the Shopify API your products, customers, and orders can be migrated on demand.

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#5797 - Shopify customer meta fields and Date range

Open Bug? created by Verified Purchase 3 weeks ago

Dear Team,

We are facing some issue. Shopify customer meta fields cannot sync and date range cannot working. Could you please assist to check attached image and provide solution?

Thanks.

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 weeks ago

    Hello,

    I’ve checked the image you shared. On the “Sync Shopify Data” page, there is a checkbox labeled “Check for sync from date” which allows you to sync data according to the selected date range.

    Before clicking any sync button, please make sure to check this checkbox to sync data based on the date range. If you still face the issue after doing this, please let me know.

    Thank You.

    • shopifymaster member avatar

      Verified Purchase

      2 weeks ago

      Hello Team,

      We have checked the date range label, however, issue happened.

      Thank You

    • shopifymaster member avatar

      Verified Purchase

      2 weeks ago

      Hi Team,

      Today we checked the date range filter issue, It can work well. Thank You.

    • shopifymaster member avatar

      Verified Purchase

      2 weeks ago

      Hello Team, Date issue still happened. Could you please check again? Thank You

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      2 weeks ago

      Dear Customer, We have sent an email with more details to shopifymaster@visibleone.com. Please let us know if you haven’t received it.

      Thank you.

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 weeks ago

    Hello,

    Regarding the meta fields, our plugin only syncs standard fields data from Shopify. If you’d like to sync any custom meta field data to your CRM, we can implement that for you through additional customization.

    Thank You

    • shopifymaster member avatar

      Verified Purchase

      2 weeks ago

      Hello,

      May I know first how long the additional customization will take and if it will incur extra fees?

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  • Supported Versions
  • 7.0.0 to 8.8.1
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