by Brainvire Infotech Pvt. Ltd

The Shopify Bridge by BrainVire Info-tech provides an effective solution for bringing Shopify information into SuiteCRM. By leveraging the Shopify API your products, customers, and orders can be migrated on demand.

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#2156 - Sync Now not importing products and orders to SuiteCRM

Closed Installation created by visamp 4 years ago

I have integrated Shopify bridge with SuiteCmr and have been able to successfully sync contacts. However, when clicking on Sync Now button nothing happens. No order or products are syncing with shopify store on SuiteCRM

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    4 years ago

    please shared the log files and can we have a skype call for this ?

    Let me know so we checked and help you on that.

    • visamp member avatar

      visamp

      4 years ago

      Please see the log file details below. How about a skype call at 2:30 PM IST tomorrow. I reinstalled everything once again but to no effect. If possible to take a remote session then it will be great.

      Thu Aug 8 13:09:32 2019 [3201758][-none-][FATAL] User update error: Temp User is not retrieved at ID 1, boolean given Thu Aug 8 13:09:32 2019 [3201758][-none-][FATAL] Email address save error Thu Aug 8 13:35:06 2019 [3967559][-none-][FATAL] Customer Shopify Id1307716550719 Thu Aug 8 13:35:06 2019 [3967559][-none-][FATAL] Customer Shopify Id1307710980159 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1306638123071 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1306603585599 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1286573293631 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1186433007679 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1123685204031 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1117907550271 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1085915365439 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1006639972415 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id1003280367679 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id999163002943 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id981431615551 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id914842419263 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id686890549311 Thu Aug 8 13:35:07 2019 [3967559][-none-][FATAL] Customer Shopify Id673888403519

      Thanks, Vishal Sud 9815141356.

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    4 years ago

    Lets have a skype call so we can check and give the proper solutions for that.

    • visamp member avatar

      visamp

      4 years ago

      Please provide me your skype ID or give me a call @ 9815141356 at 2:30 PM today so that we can initiate the skype session.

    • visamp member avatar

      visamp

      4 years ago

      Hi I'm waiting for you guys to join in. Please call so that we can start the skype session.

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      4 years ago

      Yes calling you

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    4 years ago

    There is a permission issue and we have guide them. Issue has been resolved.

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