by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#832 - Uninstallation Breaks Base Security Groups

In Progress Bug? created by micahyarborough 3 years ago

Searched for answer to this. All responses have been made via email to those with problems. Help please.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Sorry about the issues you are facing. The way to come back from this issue is to download a full install package of SuiteCRM for the version of SuiteCRM you are on here: https://sourceforge.net/projects/suitecrm/files/.

    Unzip that install file and copy over these directories from it to your install:

    • /data
    • /include
    • /modules
    • /soap
    • /themes

    Once copied you should be able to then log in and run a Quick Repair & Rebuild, Repair Roles, and Repair Relationships. If the copy failed there is a chance that you may need to address file permissions before attempting to copy again.

    Let me know if you have any questions.

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