by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#823 - Cannot Load Module.

In Progress Bug? created by jteeple 6 years ago

We are on Suite version 7.9.7 running on Linux with a SQL server back-end. When I try to load the compatible SecuritySuite I get the error "The uploaded file is not compatible with this version of SuiteCRM: 6.5.24".

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    6 years ago

    Hello. Did you recently upgrade to 7.9.7? A fresh 7.9.7 install is set for 6.5.25. Before trying to upload SecuritySuite again you can fix this by editing sugar_version.php in the root directory of your SuiteCRM application. Change both entries of 6.5.24 to 6.5.25. Once saved you should be able to upload SecuritySuite.

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