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#5782 - License
Hello, I have purchased your SecuritySuite - Enhanced SuiteCRM Teams add-ons and I have a question regarding the license. Does the license allow usage on more than one server? I currently have a production server and a development server where I run tests before deploying changes to production. Is it possible to use the same license on both environments?
Also, I would like to know if having security certificates is mandatory. My servers operate within an internal network and are not accessible from the Internet.
one week ago
Hello,
You can use the license for 1 production instance and multiple dev instances. You can use as you have described. Security certs will not be needed.
Cheers! -Jason
one week ago
Hello again! When I try to register the license, I get the following message in the browser, and the key is not being validated. What could be happening?
Error: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v2/key/validate and make sure that SSL certs are up to date on the server.
one week ago
Happy to help.
That means the server hosting your SuiteCRM instance cannot connect to store.suitecrm.com.
4 days ago
When I execute
curl -vk "https://store.suitecrm.com/api/v1/key/validate?key=MyKey" where MyKey is my real key, the server response:
"Public Key is required."
Thanks in advance
4 days ago
An update
curl -vk "https://store.suitecrm.com/api/v1/key/validate?key=key&public_key=3public_key"
returns
{"validated":true}
but in suitecrm, still response
SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v1/key/validate and make sure that SSL certs are up to date on the server.
Clearly in not dns, firewall, proxy, ssl neither php.
Any thought?
4 days ago
If you are running this from the server then the issue is elsewhere. Is the config_override.php file writable?
4 days ago
Yes, I am running from the server. And config_override.php file is writable.
Thanks