by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#3685 - Role for resetting User passwords

Closed Bug? created by t Verified Purchase a year ago


We are using this plugin in a large organisation and would like to create a role for users with the permission to the admin panel > user management

To only

  • Create Users
  • Reset Passwords

Using the following settings in roles Capture 1

The users in this group can see the admin link, only see the user management and can see the user list, edit and detail view

However, when clicking the reset password button on detail view they are met with this error

Capture 2

No username No email

Even though these details are available in the user profile

If the user is made a system admin they can reset the password with no problem

  1. t member avatar

    t Verified Purchase

    a year ago



    2) capture2.png

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    a year ago

    Thanks for raising this issue. The cause has been found and a fix is being worked on. A new package will be ready within a couple of days.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    a year ago

    A new package has been uploaded to your downloads at Look for the 3.1.27 package for your specific version of SuiteCRM. Install on top of your existing install. Do NOT uninstall the previous SecuritySuite version. Simply upload this package into Module Loader and install. Once you get to the license validation page you should be all set.

    Let me know if you have any questions. I am going to close out this case, but please do follow up here if anything else comes up.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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