by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#2968 - Non Admin user is unable to create the user

Open Bug? created by elementhcp Verified Purchase 9 months ago

Hi Team,

We are unable to provide the access to non admin user to create new user.

Thanks

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 months ago

    Hello,

    Be sure run Repair Roles from the Admin->Repair menu. Then set the Create rights to User Admin Only for Users/Security Groups/Roles as shown at the bottom here: https://store.suitecrm.com/docs/securitysuite/grant-admin-rights.

    Once completed, the user will need to log out and then back in to refresh their permissions correctly as SuiteCRM caches permissions in their session.

    Let me know if you have any questions.

  2. elementhcp member avatar

    elementhcp Verified Purchase

    9 months ago

    Hi ,

    Thanks for the update. But i am unable to see the same in our crm it is not showing these new values in dropdown can you tell us from where we can verify these value .

  3. elementhcp member avatar

    elementhcp Verified Purchase

    9 months ago

    Hi Team,

    We are unable to see the admin right, studio right and admin & studio rights in drop-down value. Can you suggest a way to fix the same.

    And even regular user can access the create user page but when clicked on save it is showing blank page.

    Please suggest some way to fix the issue as we have dependency on the same.

    Thanks

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      9 months ago

      Hi folks,

      I should have checked from the start, but you are currently on the Enhanced plan instead of the Professional. This feature is only available in the Professional plan. If you would like your plan switched over I can do that for you. There will be a one-time prorated charge for the remaining time before your next renewal.

      Let me know what you would like to do here.

    • elementhcp member avatar

      elementhcp Verified Purchase

      9 months ago

      Hi,

      Please let me know what feature is available in enhanced plan and what are not there which are the part of Professional.

      The doc which is available at plugin, it is showing the same feature grant admin right so what exactly this feature will do .

    • elementhcp member avatar

      elementhcp Verified Purchase

      9 months ago

      And i can see in purchase history, it is showing same plan from the start.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      9 months ago

      Here is a good breakdown of the features for each plan: https://store.suitecrm.com/addons/securitysuite/pricing

      In the documentation for the Grant Admin Rights it does note that this is available in Professional:https://store.suitecrm.com/docs/securitysuite/grant-admin-rights

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