by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

Cancel at any time!
Free Trial

#2480 - Getting "SecuritySuite is no longer active Please renew your subscription or check your license configuration."

Closed Bug? created by Lily Collin Verified Purchase 4 years ago

Hello, We are currently getting a message saying "SecuritySuite is no longer active. Please renew your subscription or check your license configuration." I go into the license section, click validate and it shows as valid. Our subscription is not set to renew until May. It started to happen when there was an issue with the SuiteCRM Store website. The site is working again but our SecuritySuite still isn't. I've also tried to do the verify again as well as Repair & Rebuild.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    4 years ago

    Hello,

    Please try revalidating the same key by going to the Admin page. Then click on the License Configuration page in the SecuritySuite section. Once validated again you should be good to go. Let me know if you have any questions.

    Thanks, Jason

    • mllaferriere member avatar

      Lily Collin Verified Purchase

      4 years ago

      Thank you, it's working now.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      4 years ago

      Great! Let me know if you need anything else.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "Thank you so much. Highly recommend the module to work in teams."

    Read More Reviews