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#2478 - how to remove it?
I canceled my trial subscription and tried to remove the module from the system now everything is broken, I can’t get into the system I see only a white screen what should I do?
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Larry Rudd
4 years ago
Hello,
Unfortunately this can happen in some situations if file permissions didn't allow SuiteCRM to backup the files during installation correctly.
To correct, download a clean version of SuiteCRM that matches the version that you are currently on. Then copy the following directories over to your broken instance:
Once copied you will be able to log in. Then run the following:
You will be all set then.
Let me know if you have any questions.