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#1513 - stuck on installation
I can't get past 17% installing on my development site.
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"The add-on itself was already a must for my SuiteCRM, which was missing this very important security feature. However, what surprised me the most was ..." - Davint
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Larry Rudd
6 years ago
Hello,
When it stops at 17% it is due to a file permissions configuration that is preventing either the zip to unzip completely and properly or preventing SuiteCRM from copying those zip contents to the final destination. You can see in that screenshot that it does fail to copy and it will be due to one of those reasons.
To resolve, I suggest addressing those file permissions/ownership issues. This is a handy script for getting those set correctly: https://shanedowling.com/sugarcrm-permissions-script. The exact permissions required will depend upon your server OS.
Hope this helps! -Jason
6 years ago
Zip wasn't properly installed. All working now. Thank you!
6 years ago
Great! Thanks for following up with your findings. Going to close this out, but feel free to follow up if anything else comes up.