by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#1513 - stuck on installation

Closed Installation created by rickdolishny 2 years ago

I can't get past 17% installing on my development site.

Screenshot_3.jpg

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    2 years ago

    Hello,

    When it stops at 17% it is due to a file permissions configuration that is preventing either the zip to unzip completely and properly or preventing SuiteCRM from copying those zip contents to the final destination. You can see in that screenshot that it does fail to copy and it will be due to one of those reasons.

    To resolve, I suggest addressing those file permissions/ownership issues. This is a handy script for getting those set correctly: https://shanedowling.com/sugarcrm-permissions-script. The exact permissions required will depend upon your server OS.

    Hope this helps!
    -Jason

  2. rickdolishny member avatar

    rickdolishny

    2 years ago

    Zip wasn't properly installed. All working now. Thank you!

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      2 years ago

      Great! Thanks for following up with your findings. Going to close this out, but feel free to follow up if anything else comes up.

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