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#1072 - Key not working
Dear Team,
we have purchased key for Security group and firstly we installed it on Staging Environment to test the configuration and patch. It was working fine on the Staging environment. After this we uninstalled the module and installed it on our Production Environment. here the key is not getting authenticated.
Request you to please help us by sharing the setting / new key so that we can install this on production for further testing.
-Ashish Pathak +91-654000745 email: ashish.pathak@livpure.in
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"The add-on itself was already a must for my SuiteCRM, which was missing this very important security feature. However, what surprised me the most was ..." - Davint
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Larry Rudd
6 years ago
Hello Ashish,
The same key can be used in your production environment. If it isn't validating then the server is not able to connect to https://store.suitecrm.com. Also be sure to make config_override.php writable in your root SuiteCRM directory. Once both of those are addressed you should then be able to validate.
Let me know if you have any questions.
Cheers, -Jason