by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#1072 - Key not working

In Progress Installation created by anuragchoube Verified Purchase 3 years ago

Dear Team,

we have purchased key for Security group and firstly we installed it on Staging Environment to test the configuration and patch.
It was working fine on the Staging environment. After this we uninstalled the module and installed it on our Production Environment.
here the key is not getting authenticated.

Request you to please help us by sharing the setting / new key so that we can install this on production for further testing.

-Ashish Pathak
+91-654000745
email: ashish.pathak@livpure.in

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Hello Ashish,

    The same key can be used in your production environment. If it isn't validating then the server is not able to connect to https://store.suitecrm.com. Also be sure to make config_override.php writable in your root SuiteCRM directory. Once both of those are addressed you should then be able to validate.

    Let me know if you have any questions.

    Cheers,
    -Jason

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