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#953 - I bought the module for a user, but my installation is 8 users

Closed General Question created by Etairos Business Solutions 6 years ago

Hello, I have bought a license since December and only now (february) will we start using it. My surprise was when I noticed that each active user needs license!! I really only have one administrator user, the rest do 100% operational tasks and do not need access to their great tool. Can they give me access only for one user? when we grow as a company we will surely need more :) Thanks!

  1. sapiens-bi member avatar

    sapiens.bi Provider

    6 years ago

    Hello Omarino! Thank you for contacting us!

    Sorry for the confusion, we have tried to add remark on the price list, that all module users are counted, but this is probably not enough visible. Yes, we have alternative pricing plan which is available but not yet published, how ever it more expensive. License price is USD 140 per module user monthly or USD 1200 per module user annually. Let us know, if interested, and we will send you the link for the purchase.

    However, if you have less than 10 users, this alternative doesn't look convenient for you.

    Thank you!

    Best Regards, IT Sapiens Team

  2. omatorres member avatar

    Hi, Thanks for your answer! But in my case this prices are very expensive. My business is an Startup and we can't spend all this money. Could you reverse the transaction? Thanks!

    • omatorres member avatar

      Hi how are you... I remember that initially we installed his solution but we removed it because it was very expensive. (a few months ago) Now I'm seeing that they have a basic version: This solution costs 499 per year regardless of the number of users? what difference does it have with the advanced? I would be willing to buy it again if it meets our requirements.

      Thank you.

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