Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.
#777 - Unable to validate the key
Pressing on "validate" returns to the same screen but doesn't activate the product. No error messages are shown but there is a client-side error
Uncaught SyntaxError: Unexpected token < in JSON at position 0 at JSON.parse () at Function.n.parseJSON (sugar_grp1_jquery.js?v=61IpPFLDymEhRF-Lfpj1tg:4) at Object.error (index.php?module=AnalyticReporting&action=license:1350) at j (sugar_grp1_jquery.js?v=61IpPFLDymEhRF-Lfpj1tg:2) at Object.fireWith [as rejectWith] (sugar_grp1_jquery.js?v=61IpPFLDymEhRF-Lfpj1tg:2) at x (sugar_grp1_jquery.js?v=61IpPFLDymEhRF-Lfpj1tg:4) at XMLHttpRequest. (sugar_grp1_jquery.js?v=61IpPFLDymEhRF-Lfpj1tg:4)
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lodevlayen- Nesterovaelenav
- carlort
7 years ago
Hello,
Thank you for contacting us. Looks like your CRM system has 126 users while license is applied for only one. YOu should increase license to 126 and then hit ' Validate ; again (sometimes 'Validate' buttons needs to be clicked couple of times to get it work).
Please let us know, if this has helped.
Thank you!
Best Regards, IT Sapiens Team