Sapiens.BI PRO - Analytic Reporting

Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#627 - Number of users Error

Closed Installation created by jeffrayint 7 years ago

Hi , We currently have installed the Analytical reporting for Trial purpose. The idea is to use this for one user and hence the number of users mentioned while downloading is 1. But our CRM has 31 users who will be using other modules and the analytical reporting will be used by only 1. But while validating the license key there is an error saying that there is insufficient number of user licenses , please add additional user license..

Please advice on the above. Our need for reporting in only for one user where as there will be multiple users in the system who user other modules..

sapiens.bi Provider
7 years ago

Hello Jeffray,

This type of license is counting all SuiteCRM users with their status set to active, even if not everyone is using the toll.

We can offer you another license, which allows to count module users only, but the price is higher for this. You can use this link to apply for Saver Plan: https://store.suitecrm.com/cart/add/294 Or monthly recurring: https://store.suitecrm.com/cart/add/318

Let us know, if you have any more questions or need any help!

Best Regards, IT Sapiens Team

reply
- jeffrayint
  7 years ago
  Hi Team, I have the following questions.
  
  So if our CRM has 31 active users , we need to choose 31 users for licensing. So in that case we will be billed for 31 X 120 annually??
  
  The latest link that you had sent is for 1200$/user/annually. So this can have license for only one user based on reporting module. Apart from this functionality what else is different from the one that I chose for my trial.
  
  Thanks, Jeffray
  reply
- sapiens.bi Provider
  7 years ago
  Hello Jeffray,
  
  Yes;
  
  The functionality is the same, the only thing different is the licensing - this allows you to purchase license for only one user (you will need to disable Analytic Reporting Tool for all other users, except 1, via role management on admin panel). You are right, it would be $1200 for 1 module user annually.
  
  Best Regards, IT Sapiens Team
  reply

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Sapiens.BI PRO - Analytic Reporting

#627 - Number of users Error

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