Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.
#627 - Number of users Error
Hi , We currently have installed the Analytical reporting for Trial purpose. The idea is to use this for one user and hence the number of users mentioned while downloading is 1. But our CRM has 31 users who will be using other modules and the analytical reporting will be used by only 1. But while validating the license key there is an error saying that there is insufficient number of user licenses , please add additional user license..
Please advice on the above. Our need for reporting in only for one user where as there will be multiple users in the system who user other modules..
7 years ago
Hello Jeffray,
This type of license is counting all SuiteCRM users with their status set to active, even if not everyone is using the toll.
We can offer you another license, which allows to count module users only, but the price is higher for this. You can use this link to apply for Saver Plan: https://store.suitecrm.com/cart/add/294 Or monthly recurring: https://store.suitecrm.com/cart/add/318
Let us know, if you have any more questions or need any help!
Best Regards, IT Sapiens Team
7 years ago
Hi Team, I have the following questions.
Thanks, Jeffray
7 years ago
Hello Jeffray,
Best Regards, IT Sapiens Team