Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.
#2925 - Error Downloading Fonts for PDF File Export
Hi,
I have just downloaded and installed the Analytical plugin and I am now getting this error when I try to export the report to PDF "Error Downloading Fonts for PDF File Export". It mentions to check for directory permissions, but full permission has been granted to that specific directory. Appreciate some help and guidance....
Thanks
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- carlort
3 years ago
Hello,
Thank you for contacting us! We will get back to you with a solution within nearest 24 hours!
Best Regards, IT Sapiens Team
3 years ago
Hello Nihal,
The missing fonts error sometimes occurs with connectivity problems (firewall or bad connection etc) or some filesystem permissions - might be the webclient has insufficient permissions to write the files in the necessary folder. If you do not wish to tinker with the permissions you can also add this folder manually.
We have send you the link to download fonts and quick instruction to your e-mail. Please let us know if you haven't received it or if you need any further help.
Best Regards, IT Sapiens Team