Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.
#2682 - Similar issue to #1126
I have pretty much exactly the same issue as Issue #1126
Installation completed successfully, but Reporting Tool is unusable.
Cheers
4 years ago
Hello,
Thank you for contacting us! We can see that you have applied to a license plan, where a license is required for all Sugar users. License applied for - only 1 Sugar, while actually having more.
You should either increase the license user count to 53 or apply to another license type, - i.e. if you need license for fewer than total number of Sugar users, you should apply to a plan "JUST REPORT USERS", - it is more expensive, but allows you to select single Reporting Tool Module user while having bigger count of Sugar Users.
Feel free to contact us at info@itsapiens.eu, if you need any more help!
And feel free to contact us, if you'd like to schedule a Live web meteing for the demo, Questions /answers and free training ;).
Best Regards, IT Sapiens Team