Sapiens.BI PRO - Analytic Reporting

by sapiens.bi

Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#2641 - Please download fonts, to successfully export PDF files.

Closed General Question created by ChrisLambert 4 years ago

When we try to download the pdf fonts it errors see suitecrm log:

Tue Mar 17 03:43:13 2020 [5376][1][FATAL] Exception handling in /var/www/html/include/MVC/Controller/SugarController.php:400 Tue Mar 17 03:43:13 2020 [5376][1][FATAL] Exception in Controller: Operation timed out after 10001 milliseconds with 0 out of -1 bytes received Tue Mar 17 03:43:13 2020 [5376][1][FATAL] backtrace:

0 /var/www/html/modules/AnalyticReporting/controllers/ARSettingsController.php(4): ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZP1515->fetch('http://api.dev....')

1 /var/www/html/modules/AnalyticReporting/controller.php(6): ARSettingsController->ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZT1919()

2 /var/www/html/include/MVC/Controller/SugarController.php(525): AnalyticReportingController->action_downloadFont()

3 /var/www/html/include/MVC/Controller/SugarController.php(494): SugarController->do_action()

4 /var/www/html/include/MVC/Controller/SugarController.php(468): SugarController->handle_action()

5 /var/www/html/include/MVC/Controller/SugarController.php(373): SugarController->process()

6 /var/www/html/include/MVC/SugarApplication.php(113): SugarController->execute()

7 /var/www/html/index.php(52): SugarApplication->execute()

8

Is there an installation with PDF fonts or is there a way we can install them. Thank you

  1. sapiens-bi member avatar

    sapiens.bi Provider

    4 years ago

    Hello Chris,

    We have just sent you an e-mail privately with a solution. Please let us know, if this helped you or in case you didn't get e-mail or have any more questions.

    Best Regards, IT Sapiens Team

    • rgalvezjr member avatar

      rgalvezjr Verified Purchase

      a year ago

      We are getting same issue. Can you please help us on this?

  2. sapiens-bi member avatar

    sapiens.bi Provider

    a year ago

    Hello,

    We have just sent the e-mail with installation instructions to your e-mail, hope, you have received it and it solves your issue?

    Best Regards, IT Sapiens team

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  • 7.0.0 to 8.4.2
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