by sapiens.bi

Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#2336 - Problem with license activation

Closed Bug? created by elabuelotanguero 5 years ago

I tried to activate the license but I got the error "The user does not have access to this add-on.". I copied the key from the suitecrm store so I don't know the reason of this error I tried several times but I couldn't activate the license.

  1. sapiens-bi member avatar

    sapiens.bi Provider

    5 years ago

    Thank you for contacting us! You should configure - which users have the access to theAnalytic Reporting Tool module under SuiteCRM admin panel.

    Please let us know, if you need more help with further steps.

    Best Regards, IT Sapiens Team

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