by Variance InfoTech Pvt Ltd

The Report and Dashboard add-on offers an intuitive and powerful set of reporting tools for SuiteCRM. It includes various chart types, summary and detailed reports, plus 2-dimensional layouts with exporting capabilities for popular file types.

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#4761 - Installation failed in SuiteCRM v7.12.8

Closed Installation created by FLBE a year ago

If I install the plugin in a clean SuiteCRM 7.12.8 environment (based on the bitnamie container) I am getting the following exception:

[Fri Mar 10 14:57:58.282195 2023] [php:error] [pid 203] [client 172.19.0.1:58690] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /bitnami/suitecrm/include/MVC/View/SugarView.php:1483\nStack trace:\n#0 /bitnami/suitecrm/custom/modules/VIReportAndDashboardLicenseAddon/views/view.license.php(45): SugarView->getModuleTitle()\n#1 /bitnami/suitecrm/include/MVC/View/SugarView.php(210): ViewLicense->display()\n#2 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process()\n#3 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView()\n#4 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute()\n#5 /bitnami/suitecrm/index.php(52): SugarApplication->execute()\n#6 {main}\n thrown in /bitnami/suitecrm/include/MVC/View/SugarView.php on line 1483, referer: http://localhost:8080/index.php?module=Administration&action=index

Can you please analyse and fix this issue? Thank you.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    Apologies for the problem you're facing.

    is it possible for you to share your CRM Login Credential and FTP Details with us where you hosted your CRM?

    If yes then please share on "techsupport@varianceinfotech.com" so we can check and you will get quick solution.

    Regards,
    Variance Infotech PVT LTD

  2. florian.becher member avatar

    FLBE

    a year ago

    It is a local test installation using the bitnami container in version 7 running on php8, just run the following comman and you have a clean and empty environment like I have:

    curl -sSL https://raw.githubusercontent.com/bitnami/containers/main/bitnami/suitecrm/7/debian-11/docker-compose.yml > docker-compose.yml docker-compose up -d

    More documentation you can find here: https://github.com/bitnami/containers/tree/main/bitnami/suitecrm

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      Is it possible for you to give us Remote Access through Teamviewer or Anydesk?

      Regards,
      Variance Infotech PVT LTD

  3. florian.becher member avatar

    FLBE

    a year ago

    No, we start our environments as described above via docker-compose, then we have a clean environment where we can do our tests and afterwards we remove it again. If you run the docker command above you will have the same environment as we use on your local PC.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      Can you please tell us the email address where we can send you email with solution because it's SuiteCRM Version error which required to modify for PHP Version which you're using.

      Regards,
      Variance Infotech PVT LTD

    • florian.becher member avatar

      FLBE

      a year ago

      I dropped you an email to info@varianceinfotech.com

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      We didn't received the email yet.

      Can you please share on "techsupport@varianceinfotech.com"

      Regards,
      Variance Infotech PVT LTD

    • florian.becher member avatar

      FLBE

      a year ago

      Sure, I dropped another Email.

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