The Reminder and Notification extension for SuiteCRM from Variance InfoTech helps to automate reminders for any date or date time field. Great for getting In-App or Email notifications whenever there is an upcoming birthday, anniversary, contract renewal, or anything else that matters for your unique business needs.
#4455 - birthday contacts
Hello, I wanted to use your plug-in to notify my contacts my contacts on the day of the birthday. I would need a notification to me and an email to the birthday boy tried but it doesn't work. can you help me? thank you
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"I have a small issue not getting reminders. Support fix it remotly verry fast. Im supprised of their response. Godd work"
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2 years ago
Hello,
Can you please share the screenshot or video of the configuration which you have configured for the Birthday Reminder.
Also can you please confirm you have set SuiteCRM Cron on your Server where you hosted SuiteCRM Instance or not.
Regards,
Variance Infotech PVT LTD
2 years ago
https://www.dropbox.com/s/ij4bl0gypj6f8pk/Registrazione%20schermo%202022-08-23%20alle%2015.26.11.mov?dl=0
2 years ago
Hello,
We have checked Video which you have shared.
We found that you didn't add any condition in the Step 2 of the Configuration.
Step 3 of the Configuration trigger only if the condition matched which you mentioned in the Step 2 of the Configuration.
Can you please add the condition for any field of the Module and check notification trigger or not.
Regards,
Variance Infotech PVT LTD
2 years ago
I didn't understand how to configure steps 2 and 3. Do you have a tutorial? grazie
2 years ago
Hello,
We have already added User Guide for Reminder and Notification with all the steps of configuration.
Also we have added the example of Birthday Notification in the Release Note 5.0
Please review it and let us know if you have any query.
Regards,
Variance Infotech PVT LTD
2 years ago
I need a notification every day that I warn me of my all customers' birthday
2 years ago
Can I select an email model that I existing in the suitecrm?
2 years ago
Yes.
You can add the configuration as suggested in the previous message for Birthday Reminder.
Regards,
Variance Infotech PVT LTD
2 years ago
No.
2 years ago
I managed to send the email. But I don't charge the image of the email model I created. For I don't get the notification on the CRM
2 years ago
Hello,
is it possible for you to share your CRM Login Credentials and FTP Details where you hosted your CRM?
If yes then please share with us on "techsupport@varianceinfotech.com". So we'll review it from our end and you will get quick solution.
Regards,
Variance Infotech PVT LTD
a year ago
Hello
Thanks for your valuable support and being our customer. We've not received any response from your side so for now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or generate new ticket.
Regards,
Support Team Variance InfoTech Pvt Ltd