by cyborgsolution

Upload Multiple Files using a single Multiupload file field. Send Multiupload files as attachments with Email using Workflows.

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#3708 - File is not uploaded

Closed Bug? created by domivds 3 months ago

Hello,

we tried the plugin in our SuiteCRM server and it seems that the .txt files were not uploaded or saved (see video here).
Can you help us to point out what might be the issue?
Thank you.

Kind regards,
ESCO Team

  1. cyborgsolution member avatar

    cyborgsolution Provider

    3 months ago

    Please check that the "upload" folder on the Root of CRM has correct rights to be modified and accessed. Do you see any errors in Browser console?

    • domivds member avatar

      domivds

      3 months ago

      The upload folder has 777 access in the server but as I see in the log, the upload path might be wrong.

      This is the uploaded path in the logs:
      Tue Jun 29 17:54:08 2021 [28093][1][DEBUG] Uploaded Path : /var/www/html/upload/multi_1a4acdfb-9fb5-d6ef-a525-60db35fdf951/attachments_c/*

      Our suitecrm is located at "var/www/html/suitecrm".
      Is there a configuration to set this filepath?

    • cyborgsolution member avatar

      cyborgsolution Provider

      3 months ago

      This might need adjustments in site path in config or changed and added to file that is handling the upload.

  2. domivds member avatar

    domivds

    3 months ago

    It is weird because we still can upload using the built-in single upload feature from SuiteCRM.
    Can you point us out then in which file should we change the configuration?

    • cyborgsolution member avatar

      cyborgsolution Provider

      3 months ago

      Yes, please switch to skype support where you can get the details.

    • domivds member avatar

      domivds

      3 months ago

      Yes, going to skype support.
      Thank you.

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