The MTS Advanced Invoice add-on helps you craft professional invoices, automatically generate new invoices and recurring invoices, and send payment reminders.
#3614 - Refund Process
Hi Team,
I installed your trial version extension within our SuiteCRM on April 14th 2021, however, I forget to remove the card to cancel my trial version before 14th May 2021. Therefore, I have been charged for the extension after the 14th, and I have received an invoice for this.
Please can you help me on refund process? My apologies for the inconvenience
Please Help.
Thank you
Best Regards, Dinushan
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"In addition to my review on Jan 22, 2021 Started using the " Record Payment" function and it is a serious time saver. Not only do you recor..." - scott7
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2 years ago
Hello Dinu, Unfortunate for that. Actually we dont have permission. So you can leave a email to the store. They will help you to refund. This is the store email: store@suitecrmstore.com Thanks for your have tried with our addon.
2 years ago
Hi,
Thank you for your response, and I have dropped an email to the store. Hoping for the best.
Best Regards, Dinushan
2 years ago
Hello,
We have received this request and handled the refund. I will close out this case.
Thanks! Jessica The SuiteCRM Store