Mail Merge Reports

Hi,

We have been reviewing again the behavior of the component with SuiteCRM 7.9.1, but we have not been able to reproduce any of the behaviors that you mention. The tests have gone well.

In case it can help you, regarding each of the issues you mention:

• The configuration of the enabled modules is saved in the file 'config_override.php' (or in the 'config. php' if there has been a configuration merge), in the variable[' DHA_templates_historical_enabled_modules'][' ModuleXXX'] (one variable for each module). Check when the error occurs if these variables still exist, or if it has been deleted for some reason.

• The menu entry in the ListView is added through a hook. Please check if in the file 'custom / modules / ModuleXXX / logic_hooks.php' (replace ModuleXXX with the name of the module that gives the problem) there is a single line with the following content: '$hook_array['after_ui_frame'][ ] = Array(1002, 'Document Templates after_ui_frame Hook' ..... '. If there were two entries it could be the case that you mention, but we have not been able to reproduce that case yet.

• We have not reproduced the case in which the content of the generated document is duplicated. Could you send us a template to reproduce it? The template should be from a standard module and contain standard SuiteCRM fields so that we can use it in our tests (without customizations).

Regards

Regarding the problem with saving the configuration, check Jason's comments in this case https://store.suitecrm.com/support/mail-merge-reports/281

Also, regarding the problem with menu entries, we will try to add a solution in the next version of the component. Although we have not yet been able to reproduce it, we will try to prevent this from happening.

Yes, attach to email is not working yet with SuiteCRM 7.9.x, due to new implementation of emails module in SuiteCRM. We will try to resolve this issue in the next release of MMR. Related case: https://store.suitecrm.com/support/mail-merge-reports/772

No, pdf generation is a distinct problem. Review if the user executing Apache have the right permissions with cde folder and files. Also try to assign "LibreOffice working directory" in the config window of MMR.

This is from the readme.txt of MMR:

  - $sugar_config['DHA_OpenOffice_HOME']
      LibreOffice working directory (Only for Linux). Required for PDF generation if HOME system environment variable does not point to a directory that has write permission for the user that runs the web server  
      Example :
         [LINUX] '/tmp'

If you don't get the pdf generation working, we will send to your email one php file to test generation from command line. This will help you to investigate the causes of the issue.

Note also that the LibreOffice cde path must be a complete path, not relative. For example:

/home/USER_NAME/cde-libreoffice-pdf/libreoffice.cde

Hi,

We have just released MMR 2.5.11 wich solves "attach to email" problem with SuiteCRM 7.9.x releases. Please, note that this functionality will work only from SuiteCRM 7.9.10 due to SuiteCRM bugs.