by Izertis

Create documents in docx, xlsx (MS Office Word and Excel), odt, ods (LibreOffice and OpenOffice) and pdf format without MS Office or others plugins installed from any module and subpanel using templates.

Includes a 30 day guarantee
Try it Now

#281 - Can't enable modules in configuration area

Closed Bug? created by daniel Verified Purchase 7 years ago

I installed Mail Merge without errors, howeever when i try to enable modules and save the LibreOffice binary path, it will not save?

Sometimes I can enable some modules for a shot period of time but then it will disapeer again from the enbled modules?

The LibreOffice path never saves??

Really strange issue...

Thanks

daniel

  1. dharma member avatar

    Izertis Provider

    7 years ago

    Hi Daniel,

    It seems you have problems with configuration files of your installation of SuiteCRM/SugarCRM: config.php and config_override.php Please, review your instalation, maybe you don't haver the rigth permissions.

    Regards,

    Anabel

    • daniel member avatar

      daniel Verified Purchase

      7 years ago

      Hi Izertis,

      i checked my permissons and they look alright. config.php and config_overwrite.php are writable. Any ideas or suggetsions?

  2. dharma member avatar

    Izertis Provider

    7 years ago

    Hi Daniel,

    Sorry but we don't know because of what reason your "config_override.php" loses data.... MMR only modifies the config_override.php file when his configuration is saved. You will have to check your instalation ....

    Regards,

    Anabel

    • jason member avatar

      Jason

      7 years ago

      Hi folks,

      We have seen this happen before where config_override.php data looks to be lost. What happened in those cases is that the changes got merged into config.php because of a bug in the SuiteCRM framework. That is all the information that we have at this time.

      Hope this helps! Jason Eggers The SuiteCRM Store

  3. daniel member avatar

    daniel Verified Purchase

    7 years ago

    Thanks, Jason, that was the case and it solved most of my issues. I realised as well that the UI is not creating the variable defenitions in the config_overwrite for the following entrys

    $sugar_config['DHA_templates_default_lang'] = 'de'; $sugar_config['DHA_templates_dir'] = 'document_templates/'; $sugar_config['DHA_OpenOffice_exe'] = '/opt/libreoffice5.2/program/soffice'; $sugar_config['DHA_OpenOffice_cde'] = ''; $sugar_config['DHA_OpenOffice_HOME'] = '/var/www/html/document_templates/';

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "It has improved our processes so much! Admin cut in half! We send a webform to clients to sign up straight into CRM then generate and print their paperwork to sign."

    Read More Reviews