by Brainvire Infotech Pvt. Ltd

The solution for your Magento store. The new SuiteCRM Magento bridge lets you integrate and access all the major features of Magento allowing your accounting and sales teams to have a complete view of your customers and orders within Magento right from SuiteCRM.

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#5559 - We are haveing issues with this using M2 2.4.6

In Progress Bug? created by adam7 Verified Purchase one week ago

It all seems to connect but then does nothing

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  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one week ago

    Hello

    Have you filled all the configurations in Magento Sync Up Settings page? Have you generated Magento Access token and added it and have you added Bearer in front of the access token

    We have mentioned below point in our installation guide.

    NOTE: You add the access token as "Bearer token_key". Example "Bearer 7698yhkjvgdfutgdkabvhdgyutr5487" Also, don't add an extra "/" after Magento URL. It should be https://magento_site_url.com

    Please check & let me know if you have added all the configuration as mentioned in our installation guide.

    Thank You, Brainvire Team

  2. adam7 member avatar

    adam7 Verified Purchase

    one week ago

    Yes we have done this, could it be that it's not compatible with PHP 8.3?

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one week ago

    Hello

    Plugin is compatible with PHP 8.3

    Is it possible for you to share your CRM details with us? You can share CRM details to our email ID crmsupport@brainvire.com

    Thank You, Brainvire Team

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one week ago

    Hello

    If it's not possible to share CRM details can you share your suitecrm log file,

    Thank you Brainvire Team

  5. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one week ago

    Hello

    We tested today with Magento version 2.4.6 and PHP version 8.3. Sync is working as expected,

    Please share your log file for us to check the issue at your end. We can connect on skype as well, Skype ID : Santhy Jose_BVI

    Thank you, Brainvire Team.

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