by Mien Trung Software

See everything in a single timeline view which helps you to keep track of key business events and gives you the means to specify what exactly constitutes a key business event for your company. Best of all, it works great on all devices. Get even more value by tracking and displaying key business events that matter to your specific business.

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#1922 - License key gets revoked every 24 hours.

Closed Bug? created by R&D Tax Solutions Verified Purchase 4 years ago

License key gets invalidated every 24 hours and admin has to manually to go in and approve it in Admin->'History Time Line License Configuration'. Please resolve this bug as HTS Addon is often not accessible to employees and employees are complaining. See screenshots:

Screenshot 2019-04-23 at 19.56.32.png

Screenshot 2019-04-23 at 19.56.56.png

  1. nhat.thieu member avatar

    Mien Trung Software Provider Affiliate

    4 years ago

    Sure. We will change it to weekly instead daily as current. It's required of store license.

    • evgeni member avatar

      R&D Tax Solutions Verified Purchase

      4 years ago

      The issue that the license key is currently revoked every 24 hours - i.e. our instance is no longer licensed after 24 hours. Swithing the issue from daily to weekly does not resolve it.

    • nhat.thieu member avatar

      Mien Trung Software Provider Affiliate

      4 years ago

      Ah yes, I think I got it now. I will check and resolve. May be we need support from store. Please patience

  2. nhat.thieu member avatar

    Mien Trung Software Provider Affiliate

    4 years ago

    Fixed in v1.2.6

    • evgeni member avatar

      R&D Tax Solutions Verified Purchase

      4 years ago

      Tested in latest version 1.2.6.1. License key is present in the CRM DB. **License still unregisters every 24 hours. ** See attached screenshot PastedGraphic-2.png

  3. evgeni member avatar

    R&D Tax Solutions Verified Purchase

    4 years ago

    When I go to license configuration, the license is correctly entered there. After I press Validate button, the software works correctly. But we can not be doing this every 24 hours :)

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