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#1922 - License key gets revoked every 24 hours.

Closed Bug? created by R&D Tax Solutions Verified Purchase a year ago

License key gets invalidated every 24 hours and admin has to manually to go in and approve it in Admin->'History Time Line License Configuration'. Please resolve this bug as HTS Addon is often not accessible to employees and employees are complaining. See screenshots:

Screenshot 2019-04-23 at 19.56.32.png

Screenshot 2019-04-23 at 19.56.56.png

  1. nhat.thieu member avatar

    SuiteCRM Addon Provider Affiliate

    a year ago

    Sure. We will change it to weekly instead daily as current. It's required of store license.

    • evgeni member avatar

      R&D Tax Solutions Verified Purchase

      a year ago

      The issue that the license key is currently revoked every 24 hours - i.e. our instance is no longer licensed after 24 hours. Swithing the issue from daily to weekly does not resolve it.

    • nhat.thieu member avatar

      SuiteCRM Addon Provider Affiliate

      a year ago

      Ah yes, I think I got it now. I will check and resolve. May be we need support from store. Please patience

  2. nhat.thieu member avatar

    SuiteCRM Addon Provider Affiliate

    a year ago

    Fixed in v1.2.6

    • evgeni member avatar

      R&D Tax Solutions Verified Purchase

      a year ago

      Tested in latest version 1.2.6.1. License key is present in the CRM DB. **License still unregisters every 24 hours. ** See attached screenshot
      PastedGraphic-2.png

  3. evgeni member avatar

    R&D Tax Solutions Verified Purchase

    a year ago

    When I go to license configuration, the license is correctly entered there. After I press Validate button, the software works correctly. But we can not be doing this every 24 hours :)

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