by Urdhva Tech

Faster address entry with our Google Address add-on for SuiteCRM. Enter verified address data using Autocomplete Google Places API Integration with "Address" field type. Also supports custom modules of type Person and Company. Adds a "Show Map" button to your detail views for any address.

Includes a 30 day guarantee
Try it Now

#1785 - City, State, and Zip disappears upon saving

Closed General Question created by 1reason Verified Purchase a year ago

The field appears to work correctly, when I type an address in, the city, state, and zip populate as expected, albeit when I save the Billing city, Billing State, Billing Postal Code don't populate, so the detail (and edit) view doesn't show the full address, only the street is left.

As a result, I have to manually add them back in.

  1. 1reason member avatar

    1reason Verified Purchase

    a year ago

    Also, and I'm not sure if this is related or not, albeit the edit view, the postal code field comes before the city, state, and country in the area your module populates the fields, and I'm unable to change the order. So the order is:
    Postal Code

    I don't want/need country, however, the Zip/postal code needs to be below the State

  2. 1reason member avatar

    1reason Verified Purchase

    a year ago

    Also, I have to enter the STATE twice. Once in the area your module populates, and again for a second time in the Billing State field if I want the module to save the state information, or it doesn't save the state

  3. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    a year ago

    Hello Robert,
    As per the description, it seems you have added fields in editview twice. It should be in an Address block to access the field type address.
    If you can come up over the skype. I can check and let you know what's wrong here.
    Our skype id is urdhvatech

    Thanks & Regards,
    Team Urdhva Tech

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "Address lookup works exactly as expected. Urdhva Tech was very responsive to my questions."

    Read More Reviews