by Brainvire Infotech Pvt. Ltd

Implement the power of Google Authentication features in your SuiteCRM platform for improved security.

Cancel at any time!
Free Trial

#5043 - Installation error

Closed Bug? created by laura 6 months ago

Following validation of license key. Attempting to access View GoogleAuthenticator. Error message reads:

Error: File [modules/bv_GoogleAuthenticator/metadata/editviewdefs.php] is missing. Unable to create because no corresponding HTML file was found.

SuiteCRM v7.12.7 PHP v7.3

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    6 months ago

    Hello

    Please Provide 775 permission for your SuiteCRM directory. It will solve this issue. This file [modules/bv_GoogleAuthenticator/metadata/editviewdefs.php] is not part of our Google Authenticator package.

    Thank You

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    6 months ago

    Hello,

    Can you please confirm is the issue resolved?

    Thank You, Brainvire Team

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    6 months ago

    Hello

    Closing the ticket as there is no confirmation from the user.

    Thank You, Brainvire Team.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...