by cyborgsolution

Galleria - Image Gallery for uploading multiple images and viewing them as sliding images gallery

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#3795 - I can't add image gallery at menu (+add image gallery)

Closed Bug? created by webttleng Verified Purchase 2 months ago

Hello

I have successfully downloaded and installed Galleria.
and I can't add image gallery at menu (+add image gallery)

CRM -Version 7.11.8
Sugar version 6.5.25 (build 344)
Maria V.10.1.48
php v.7.3.29

  1. cyborgsolution member avatar

    cyborgsolution Provider

    2 months ago

    Hello

    Can you please check browser console (press F12 to open debug menu and select Console TAB) for any errors ?
    Do you see any logs in the sutiecrm.log file? What are the permissions of upload/ directory?

  2. webttleng member avatar

    webttleng Verified Purchase

    2 months ago

    I have followed your instructions and found the details.
    (Found F12 menu Select Console TAB)
    Uncaught ReferenceError: addRow is not defined
        at HTMLButtonElement.onclick

    Permission
    ![permission.jpg](https://store.suitecrm.com/assets/img/support/galleria-image-gallery-for-suite-crm/b16d6a2f353e8cfd3397f1f3c41e55b8/permission.jpg "permission.jpg")

  3. cyborgsolution member avatar

    cyborgsolution Provider

    2 months ago

    Hello

    Thank you for the update, we have sent you an email requesting access to the CRM instance to investigate the issue. Please reply to that email with the requested details.

    thank you.

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