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#1214 - Download PDF works on some of the modules, one it doesnt and extrememly slow on the quotes module

Closed Bug? created by systems 6 years ago

WE are trying to use this to be able to print from any module and we are having issues with the custom module? it erros with a html 500 error

  1. simbanic member avatar

    Simbanic Provider

    6 years ago

    Hello,

    Thank you for reporting the bug. We will try to reproduce it and back to you as soon as possible.

    Thanks again, Alpesh

  2. simbanic member avatar

    Simbanic Provider

    6 years ago

    Hello,

    We are not able to regenerate the issue. Can you please share following things with us.

    1. SuiteCRM Version
    2. Do you have any add-ons which in any way dealt with custom modules?
    3. Do you have any customization in the custom module in question?

    Thanks, Alpesh

  3. systems member avatar

    systems

    6 years ago

    We only have one custom module made from module builder in the suite itself. we are running version 7.10.4. We do have a sequence add on that uses one of the fields to auto gen a number sequence.

  4. systems member avatar

    systems

    6 years ago

    I was able to get the slowness to go away by remaking the form on the quotes module. The custom module still gives a http error 500

  5. simbanic member avatar

    Simbanic Provider

    6 years ago

    Hello,

    I have sent you a request to share your test instance details via email. We are not able to generate it the issue. So we need to look at your CRM test instance.

    Thanks, Alpesh

  6. systems member avatar

    systems

    6 years ago

    were you able to see on our test box the issue?

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