by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

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#2309 - Running dependances even on fields that are not in the dependances list

Closed Bug? created by vpc Verified Purchase 9 months ago

We are using suiteCrm version 7.9 and the dynamic panel version 4.0
We noticed that some fields that we apply custom actions callback or not performing well.
We have defined custom behavior on some fields, those fields are not related to any dependances but we observe that they don't perform as defined. The dynamic panel will affect the actions we have defined for those fields.
When we placed those fields under dynamic dependances, they won't work as expected too.
We will be happy to find out how to solve this.
Thanks

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    9 months ago

    Hello,

    Can you please share screenshot of Dynamic Panel Configuration and what result you expect. So we can get idea what exact problem you've faced.

    Regards,
    Variance Infotech PVT LTD

  2. vpc member avatar

    vpc Verified Purchase

    9 months ago

    HI dear if we can have a TeamViewer let me know. We will be glad to solve it.
    THanks

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    9 months ago

    Hello,

    Which timezone you have?

    Our tech team timing is 10:00 AM GMT + 5.30 to 08:00 PM GMT+5.30

    Regards,
    Variance Infotech PVT LTD

  4. vpc member avatar

    vpc Verified Purchase

    9 months ago

    Ok

    10AM GMT Will be fine

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      9 months ago

      Ok.

      Send us Teamviewer details on "info@varianceinfotech.com" at 10AM GMT. So we'll connect and check your issue.

      Regards,
      Variance Infotech PVT LTD

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 months ago

    Hello

    Thanks for your valuable support and being our customer.
    As per our last discussion related to ticket, hope you've received satisfied answer from our support team.
    For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards,
    Support Team
    Variance InfoTech Pvt Ltd
    www.varianceinfotech.com

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