by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

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#2063 - Administration menu is blank and errors in log

Closed Bug? created by dgailwhitt Verified Purchase 3 years ago

Just installed and admin screen is blank after clicking Create. PHP error log contains the error below. Version of SuiteCRM is 7.8.31 and PHP version 5.5.9-1ubuntu4.29. Downloaded and installed version. 2.2 for 7.8

[01-Jul-2019 13:34:37 America/New_York] PHP Fatal error: Call to undefined method Sugar_Smarty::assert() in /var/www/html/suitecrm_upgrade/custom/modules/Administration/views/view.vi_dynamicpanelseditview.php on line 285 [01-Jul-2019 13:34:37 America/New_York] PHP Stack trace: [01-Jul-2019 13:34:37 America/New_York] PHP 1. {main}() /var/www/html/suitecrm_upgrade/index.php:0 [01-Jul-2019 13:34:37 America/New_York] PHP 2. SugarApplication->execute() /var/www/html/suitecrm_upgrade/index.php:53 [01-Jul-2019 13:34:37 America/New_York] PHP 3. SugarController->execute() /var/www/html/suitecrm_upgrade/include/MVC/SugarApplication.php:105 [01-Jul-2019 13:34:37 America/New_York] PHP 4. SugarController->processView() /var/www/html/suitecrm_upgrade/include/MVC/Controller/SugarController.php:318 [01-Jul-2019 13:34:37 America/New_York] PHP 5. SugarView->process() /var/www/html/suitecrm_upgrade/include/MVC/Controller/SugarController.php:371 [01-Jul-2019 13:34:37 America/New_York] PHP 6. Viewvi_dynamicpanelseditview->display() /var/www/html/suitecrm_upgrade/include/MVC/View/SugarView.php:196

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    We've checked on our system and we didn't faced this problem.

    Is it possible to connect Remotely for checking your issue?

    If yes then please tell us your feasible time to connect remotely through Teamviewer.

    Regards, Variance Infotech PVT LTD

  2. dgailwhitt member avatar

    dgailwhitt Verified Purchase

    3 years ago

    Hi, I am unable to grant access to my system. I got around the error by commenting out the line in custom/modules/Administration/views/view.vi_dynamicpanelseditview.php that calls Sugar_Smart::assert(). That function does not exist for my Sugar_Smarty class. Refer to this link... https://www.smarty.net/forums/viewtopic.php?t=18767&sid=64ad10d739f29148162aca68cde315bc

    Perhaps you will want to make this change to your code.

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    We've updated our new release on store which have covered your issue. Please Download latest release and upload on your CRM

    Regards, Variance Infotech PVT LTD

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com

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