by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

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#1467 - Technical Support

Closed General Question created by martin1 Verified Purchase 4 years ago
  1. How do I do if I want to hide the panel/field according to regular user/role? Currently, this plugin will hide from Admin user too, in this case the admin user cannot perform the work that they supposed to do.
  2. There are "undefined" in the Condition and Assign Value steps.
  3. I am using a plugin called dynamic field, it is seems that Dynamic Panels is not compatible with this plugin, it will only hide the label but not the field itself if I make the field dynamic in dynamic field plugin, in this case how do I need to make it work?
  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello Martin,

    1. How do I do if I want to hide the panel/field according to regular user/role? Currently, this plugin will hide from Admin user too, in this case the admin user cannot perform the work that they supposed to do. Suggestion : http://i.prntscr.com/CeX-NUJjQ0q0dG2GNO7GcQ.png

    2. There are "undefined" in the Condition and Assign Value steps. Suggestion : Please Repair/Rebuild your CRM. It's language file loading issue. Go to Admin->Repair->Quick Repair & Rebuild.

    3. I am using a plugin called dynamic field, it is seems that Dynamic Panels is not compatible with this plugin, it will only hide the label but not the field itself if I make the field dynamic in dynamic field plugin, in this case how do I need to make it work? Question : Did you using another plugin Dynamic Field as well ? because our plugin is Dynamic Panels and it's hide field label and field as well.

  2. martin1 member avatar

    martin1 Verified Purchase

    4 years ago

    Hi, it is great to know the user will be added but I have suggection as follow;

    1. Is it better if role can be added so we can define which panel/field will be hidden by role, for example cost field will be hiddedn to the sales person but will be visible to the maneger but both of them are regular user.

    2. Repair?Rebuild has been performed and same, I am using version 7.10.9 you my check on yur end for this.

    3. We are using dynamic field to add the field dynamically rather than hide; when we do not use the dynamic field to dynamically to add field, Dynamic Panel work fine but when we use the dynamic field plugin to the field, the file wll not be hidden, only the label will be hide, do you have any suggestion?

    2018-10-08_16-03-27.png

    2018-10-08_16-04-19.png

    2018-10-08_16-04-49.png

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello Martin

    1) Is it better if role can be added so we can define which panel/field will be hidden by role, for example cost field will be hiddedn to the sales person but will be visible to the maneger but both of them are regular user. Suggestion : We will add User Type and Roles Dropdown. So it will check User Type and Role of Login user at time of hide/show fields/panels. If it's satisfy condition then it will hide/show fields/panels

    2) Repair?Rebuild has been performed and same, I am using version 7.10.9 you my check on yur end for this. Suggestion : We will check for version 7.10.9 and you also need to check permission of your CRM full or not. Full Permission means your CRM have 777 permission Recursively or not.

    3) We are using dynamic field to add the field dynamically rather than hide; when we do not use the dynamic field to dynamically to add field, Dynamic Panel work fine but when we use the dynamic field plugin to the field, the file wll not be hidden, only the label will be hide, do you have any suggestion? Suggestion : For this we need to check through remotely access if you don't mind because for add field dynamically you have used dynamic field plugin. So need to check at run time fieldname would be same as in configuration of our dynamic panels.

  4. martin1 member avatar

    martin1 Verified Purchase

    4 years ago

    Hi, great news again and i hope the features will be added ASAP as we find the plugin is useful but limited in functinality, may I know ehen will this be make available?

    1. I cannot set the permission to 777 to the crm folder as the site will not be accessible due to Internal Server Error, is there any suggestion?

    2. Ok, we can connect thru Skype.

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello Martin,

    We will update this feature by Thursday with your previous Ticket #1463. We will take one more day for this feature.

    1. I cannot set the permission to 777 to the crm folder as the site will not be accessible due to Internal Server Error, is there any suggestion? Suggestion : Did you have SSH access ? If yes then you can give permission through SSH Connection. Connect Your server using PUTTY.

    2. we can connect thru Skype. Using Skype we can only share screen. Better we will use Anydesk. It's useful for screen sharing and also able to remote access of your system

  6. martin1 member avatar

    martin1 Verified Purchase

    4 years ago

    Can I have your Skype ID?

  7. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hi

    Please use skype : info@varianceinfotech.com

  8. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello Martin,

    Can you please send request on my skype account. So we will check your issue. Skype : info@varianceinfotech.com

  9. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello Martin,

    We've updated new release of trigger effect of Dynamic Panels based on login user's type and their roles . You can download latest zip from here which is compatible with your SuiteCRM Version and upload on your instance.

    Make Sure first uninstall old release and after that repair/rebuild your SuiteCRM.

    • martin1 member avatar

      martin1 Verified Purchase

      4 years ago

      Hi, I can see the role and user's type and the panel and fields are hidden as expected but it doesn't show when the condition is fulfilled too.

  10. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello Martin,

    Fields/Panels will be Hide/Show when login user's type and their role match with configuration. It would be great for us to understand if you provide screen shot of configuration.

    • martin1 member avatar

      martin1 Verified Purchase

      4 years ago

      Hi, after installing the latest version, the plugin is simply not working, the panel/fields are just don't show.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      4 years ago

      Hello,

      Today i am connecting through Teamviewer and check your issue.

    • martin1 member avatar

      martin1 Verified Purchase

      4 years ago

      Hi, the issue is resolved and work as expected.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      4 years ago

      Hello Martin,

      Do you have any question regarding this ticket?

      If not then can you please close this ticket.

    • martin1 member avatar

      martin1 Verified Purchase

      4 years ago

      Hi, i don't have the option to close this ticket.

  11. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello Martin,

    We will do from our end.

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