by Urdhva Tech

DocParser creates PDF or MS Word documents based on any record and it's related data. DocParser can be used to merge information from any module into a presentation-quality document and create an MS Word and PDF documents. The parsed document can be downloaded from both the List view and Detail view.

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#3468 - Menu Item for the docparser is null

Closed Installation created by seanfdo 3 years ago

docparserIssue.PNG

Once installed...

Did the rebuild and sync'd the Vardefs

Not only on accounts in all modules the menu item appears as null

Please help

Best Regards

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    3 years ago

    Hello, Thank you for using our add-on. Can you please verify file permission and ownership of newly added files? Let us know how it goes or we can have a screens sharing session over Skype.

    Thanks & Regards, Team Urdhva Tech

  2. seanfdo member avatar

    seanfdo

    3 years ago

    Will look at the file permission and revert.. thanks

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      3 years ago

      Just checking, I hope this would be resolved by now. In case if you have any question, Do reply on this thread.

      Thanks & Regards, Team Urdhva Tech

  3. seanfdo member avatar

    seanfdo

    3 years ago

    Yes the permission resolved the null issue... but the pdf generation does not work

    docparserIssue.PNG

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