by Urdhva Tech

DocParser creates PDF or MS Word documents based on any record and it's related data. DocParser can be used to merge information from any module into a presentation-quality document and create an MS Word and PDF documents. The parsed document can be downloaded from both the List view and Detail view.

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#3031 - Cannot upload images within Suitecrm

Closed Feature created by ivansr 3 years ago

When creating a DocParser template, unable to upload the image which can be done when creating a Suitecrm Email Template. Only a link to an image is being provided.

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    3 years ago

    Hello ivansr,

    Thanks for using our add-on. DocParser generates PDFs and Documents and uses the PDF Template Manager. The email template is completely different than the PDF Template Manager. As Email template can handle more features, HTML, CSS, etc. Where as generating PDF or Word cannot hold all tags.

    Thanks & Regards, Team Urdhva Tech.

    • ivansr member avatar

      ivansr

      3 years ago

      This has nothing to do with the tags, but the behavior of your editor. Why am I not able to upload an image when I am using DocParser on Suitecrm version 7.11.15? Why am I restricted to insert image url only?

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    3 years ago

    Hello ivansr,

    The problem is not of an editor, but the process behind how the email template allows image upload and why PDF template doesn't. The email template creates notes in the system when you upload. Whereas for DocParse for PDF template it is not possible to do so. You can get this to work by providing an image URL only at the moment. We will see for feasibility in the future versions.

    Thanks & Regards, Team Urdhva Tech.

    • ivansr member avatar

      ivansr

      3 years ago

      Thank you!

    • ivansr member avatar

      ivansr

      3 years ago

      I notice that DocParser uses the TinyMCE editor. Is it possible to use the builtin Mozaik editor that also comes with Suitecrm?

  3. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    3 years ago

    Hello ivansr,

    By default SuiteCRM's PDF Templates supports the TinyMCE Editor. So the DocParser uses it and will not support the Mozaik due to the limitations of the parsing.

    Thanks & Regards, Team Urdhva Tech.

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