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#5208 - Default dashboard bug

Closed Bug? created by FibreCRM Verified Purchase 9 months ago

Hi,

We have come across a bug where if the "default for new users" tick box is ticked on a dashboard template, if a user then has a security group added to it's profile, it then adds the ticked dashboard template to their profile and overwrites the dashboard that they currently have.

Let me know if you need any further details.

  1. shad member avatar

    Jackal Software Provider Affiliate

    9 months ago

    Hello,

    I think I found an issue that "may" be causing this. Just so I understand completely and don't waste your time would you mind recording a Loom (or similar) of the issue you are experiencing? That way I can confirm the resolution before sending off to you.

    • fibrecrm member avatar

      FibreCRM Verified Purchase

      9 months ago

      Hi, thanks for coming back to us,

      I don't really want to replicate the issue with our customer again but I will see if I can recreate it on one of our test systems and try and get something over to you.

  2. fibrecrm member avatar

    FibreCRM Verified Purchase

    5 months ago

    Hi, apologies for the delay in coming back to you.

    I would like to revisit this, mainly as we have had another customer with the same problem.

    We now have a recording of the issue. How would you like us to send it to you?

    • shad member avatar

      Jackal Software Provider Affiliate

      5 months ago

      Hello. You can email me at shad@jackalsoftware.com.

    • fibrecrm member avatar

      FibreCRM Verified Purchase

      5 months ago

      Thanks, have now sent it over

  3. shad member avatar

    Jackal Software Provider Affiliate

    5 months ago

    Hello. I have uploaded DashboardCopyManagerSuiteCRM_v2_5.zip now. It seems this issue was what I expected. There was a debug code in a check that got missed.

  4. fibrecrm member avatar

    FibreCRM Verified Purchase

    5 months ago

    Great thanks

  5. fibrecrm member avatar

    FibreCRM Verified Purchase

    5 months ago

    Hello,

    Could you please make the file available to download as I can't see it?

    Thanks.

  6. shad member avatar

    Jackal Software Provider Affiliate

    5 months ago

    Hello,

    It should be there now. Sorry about that.

  7. fibrecrm member avatar

    FibreCRM Verified Purchase

    5 months ago

    Hello,

    I see it now, many thanks.

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