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#5978 - Persistent "error while retrieving records" on Accounts and Contacts

Closed Bug? created by one month ago

Hi, The error shows up when accessing any Account and will not load any History or Cases, although in the quick access bar I can see how many rows of History or Cases there are. The exact same issue appears on Contacts. Please see the attached screenshots. Screenshot 2026-06-30 115041.png Screenshot 2026-06-30 114838.png

Let me know if you need any other information. Thank you!

  1. Sorin member avatar

    one month ago

    Hi, I added this ticket here by mistake. Please delete it. Thank you!

  2. fynsistech member avatar

    Fynsis Softlabs Provider

    2 weeks ago

    Thank you for the update.. Closing the issue.

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