Discover everything about your customers and account starting from their first interaction with you to the average revenue generated by each of them. The plugin will empower you with the ability to improve each interaction with your customers and nurture long-term professional relationships with them.
#3125 - Cases don't display
Hi, I started to check this plugin, I opened a new case and it still shows 0/0 cases (and there is an existing case in the subpanel under the account). What are the conditions to count cases? Can you please provide the conditions of count records for each module?
Thanks, Gal
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"Love this add on — there is simply no better way to collect all the relevant customer data in one place and quickly see and analyze every important ..." - kevinc
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3 years ago
we have consider status field in which open and close cases we have consider.
if you need additional customization as per your need then we will do that.
Let me know your availability so we can discuss further.
3 years ago
Hi, I'll be able to meet you later. Don't you have some documentation that explains the conditions of counting for each module?
Thanks, Gal
3 years ago
Please provide your email address so we can send the documents to you on mail.
Generally its very simple so that we have not put the documents.. all are mentioned on videos.
3 years ago
Hi, gal.shamir@solaredge.com
Thanks!