Need to set up a numbering system to track your records? Define and add a unique identifier field to any SuiteCRM record. Option rich so that you can define the alphanumeric format that you need. Start tracking your Quote, Cases, Accounts and any other module today.
#1768 - Numbers are updated and changed when editing
Once a sequence is set it shouldn't change if the item is edited. However it will change every single time that it is edited.
Piero Groppuso
5 years ago
Can you add some screenshots please? In some cases it makes sense, what you describe. But I would like to figure out, what are the presets of your actual records at Sugar.
5 years ago
In this case in the Opportunities module there is a field called Bid Number
As soon as I hit edit, the Bid Number changes 
Here are the sequence settings 
5 years ago
Sequence settings https://www.dropbox.com/s/7l1it6593lwjnal/Sequence%20Settings.png?dl=0
5 years ago
Sequence Settings
5 years ago
Changed Bid Number
5 years ago
Original Bid Number before hitting edit
5 years ago
Thanks for your screens. It looks like, the empty check fails at an existing record. Can you remove the readonly Flag at your Sequence and uncheck it? What happens afterwards?
Do you have any output at your current browser within the error console log? If you can not support me by that, I can offer a quick websession, where I need to get access by remote control to your CRM.
5 years ago
Even after removing the Read OnlyyFlag it still changes bid number when I hit edit. I do not have any error output from my browser. How do we get a web session so that you can check it for us?
5 years ago
Well if you have TeamViewer you can host a session. Another way would RDP. In the end I need some remote access to your web application and have a look. There are no other caes like yours, thus I assume a gap between your current SuiteCRM version or some settings conflict. You need to let me know, how you want to meet. I can just offer next week Tuesday or the week after for maximum 30 minutes.
5 years ago
Teamviewer is fine. What time next Tuesday and what time zone? I'm on MST Arizona time (-7:00)
5 years ago
By the way, my case sounds a lot like #1209. Please email me the calendar invite for the remote session to javier@24datasolutions.com
5 years ago
sent you an invitation. TeamViewer session mus tbe hosted by you. You can forward me the credentials for accessing the session to roger.steinig@cm-sugar.org