Need to set up a numbering system to track your records? Define and add a unique identifier field to any SuiteCRM record. Option rich so that you can define the alphanumeric format that you need. Start tracking your Quote, Cases, Accounts and any other module today.
#1209 - everytime we save the number changes and does not stay staitc
need some help here the number changes everytime we save
6 years ago
have a look, if the number got stored within the table. further check, if field type and sequence do match. it just overwrites the field, if the field has an empty value
6 years ago
would you be able to give me more direct places to look for this info? the field is mapped correctly, anytime we go to edit the number changes
6 years ago
would really like some help here this is hindering our production model
6 years ago
maybe you can host a websession meeting or provide me access to your server. remote it is impossible to support such a case, since there is no other customer right now facing such an issue.
6 years ago
when would you be available to do this
6 years ago
I can offer you monday 1pm my time.
6 years ago
I apologize for the delay what is your time and do you have any other days available
6 years ago
My time is GMT+2. I am available tomorrow evening 6pm-7pm or monday afternon from 3pm-4pm
6 years ago
Can we shoot for 3pm today?
6 years ago
u can host a session. i will have time til 4pm
6 years ago
my email is ecameron@agilenetworks.com, this is almost impossible to get setup through this chat, would you be able to email me a specific time and day so we can nail this down. thanks