Need to auto populate value based on the value of related field? For this requirement Auto Populate is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a related field value changes.
#2852 - Some fields are not being populated
After our latest case and this new install, it seems that autopopulation doesn't work fully right. Some fields are being populated, some are not (both text field and relate field). I can not really understand why.
I tried running a Quick Rebuild and Repair but it didn't change anything. I then tried to resubmit the mappings (just opening and re-saving them), but it didn't do any good. I then tried to delete and re-create the mappings and it changed the way it was working. Some fields are no more being populated, some still are.
It is a major inconvenience for now as we need to make it work properly to install a new package for our customer. Could you help us to solve this issue and make it work properly ? Thank's again Christophe
Stephenmorton
3 years ago
Hello,
is it possible to share your CRM Access, FTP Details and Database Access if you don't mind?
If yes then please share us with on "info@varianceinfotech.com" and we'll check it from our end & you will get quick solution.
Regards, Variance Infotech PVT LTD
3 years ago
Hello,
I ve just sent you the access requested. Thank's in advance
3 years ago
Hello,
We've checked issue on your instance and replied to you through email.
Please let us know if you've further any query.
Regards, Variance Infotech PVT LTD
3 years ago
Hello,
that's ok now. Thank's for your help
3 years ago
Ok.
Shall we close this case now?
Regards, Variance Infotech PVT LTD
3 years ago
Hi, In your last private answer, the problem was due to the fact that there are two 2 Account Module Related Field in Quotes Module and so it's causing problem. Would be any way to control which is the right related field that will autopopulate values ? Thank's
3 years ago
Hello,
We've replied you in email. Please check it