by Variance InfoTech Pvt Ltd

Need to auto populate value based on the value of related field? For this requirement Auto Populate is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a related field value changes.

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#2651 - Can't copy relate fields and date format issue

Closed Bug? created by Groupe Cahors Verified Purchase a year ago

Hi ,

I downloaded VIAutoPopulateFields-6.0-Version7.11.zip yesterday. Our Suitecrm version is 7.11.8.
I' m facing the two following issues :

1) I Can't copy relate fields from one module to another. I have an empty value and when i want to save the record, i ve got a "No match for field: prescripteur"

2) We have also a problem when populating a date. We use dd/mm/yyyy date format.
For exemple : Our date in the first module is 18/03/2020
after populating the date is 2020-03-18. As a consequence, when saving the record we ve got an "Invalid Value" message.

thank's in advancce for supporting us.
Christophe

  1. Cahors member avatar

    Groupe Cahors Verified Purchase

    a year ago

    HI again,

    3) I ve met another issue, the value of a dynamic dropdown is not populated to another dynamic dropdown.
    Ex : on the "opportunity module" i ve a dropdown and a dynamic dropdown linked. I created the same fields with same lists linked on the quote module.
    When i want to populate both of them, the dropdown is well populated, but the dynamic dropdown not.
    Is it a bug ?

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    Thank you for highlighting issue which you're facing.

    We'll check it on our server and get back you soon.

    Regards,
    Variance Infotech PVT LTD

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    We've released new version of our add-ons which covers points which you mentioned.

    Please download latest release from SuiteCRM Store and Install on your CRM.

    Let us know if you'll facing any issue after installing new release.

    Regards,
    Variance Infotech PVT LTD

  4. Cahors member avatar

    Groupe Cahors Verified Purchase

    a year ago

    Hello,

    Thanks for the new version. Both problems (dynamic dropdown lists and date formats) seem to be fixed.

    However, I ran into a minor (for now) issue. After the install, autopopulation didn't work fully right away.
    Some fields weren't being populated : the date field on which we had the problem for instance, but also fields on which we didn't have any problem.
    The dropdown lists and dynamic dropdown lists were being populated however.

    I tried running a Quick Rebuild and Repair but it only got worse, none of the fields mapped were being populated after that.
    I then tried to resubmit the mappings (just opening and re-saving them), but it didn't do any good.
    Eventually I've had to delete and re-create the mappings and now it works just fine.

    It is a minor inconvenience for now as we're just starting to use the add-on and therefore don't have too many different mappings yet. But as we start creating more of them, it will turn into a real chore if we have to delete and re-create them with every update.

    Regards,
    Nicolas

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      Thanks for the feedback.

      You can create many different mapping and try to use our add-on. You'll not facing issue you mentioned like delete and re-create them with every update.

      Regards,
      Variance Infotech PVT LTD

    • Cahors member avatar

      Groupe Cahors Verified Purchase

      a year ago

      And yet that's what I had to do for it to work properly after I installed this update.
      Hopefully this was just a random issue and won't happen again in the future.
      I'll let you if it does with the next update.

      Regards,
      Nicolas

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Ok. Sure.

      Shall we close this case for now ?

      Regards,
      Variance Infotech PVT LTD

    • Cahors member avatar

      Groupe Cahors Verified Purchase

      a year ago

      Sure. I'll open a new case should I run into that post update issue again.

      Regards,
      Nicolas

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Ok Sure.

      Thanks.

      Regards,
      Variance Infotech PVT LTD

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