Any Telephony Connector

by Vedisoft

Any Telephony Connector is a computer telephony integration between SuiteCRM and all modern PBXs provided by VoIP softphone provider, Softphone.Pro.

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#5510 - Log and Record Problem

Open Installation created by Verified Purchase 3 weeks ago

I can make calls with a softphone, I get an error that the records could not be retrieved on the suitecrm side, it does not retrieve the data, I cannot see the suitecrm voice recordings, both the dashboard and suite crm are not visible, all settings have been made, the call and incoming call are problem-free.

  1. mguzel42 member avatar

    Verified Purchase

    3 weeks ago

    bad support service no phone no contact no contact form now cancelled renewal.

  2. Vedisoft member avatar

    Vedisoft Provider

    3 weeks ago

    Hi, On October 8, we requested this information from you, but did not receive it: Please reproduce the bug and 1. send suitecrm.log 2. send screenshot of the error

    PS 1. The most common reasons is you have wrong permissions on your filesystem on CRM server. Please use vendor`s recommendations. 2. Try to run Quick Repair via admin panel in suitecrm. And run SQL-request if prompted.

  3. mguzel42 member avatar

    Verified Purchase

    2 weeks ago

    It works fine on suitecrm 7 but not on 8.

  4. mguzel42 member avatar

    Verified Purchase

    2 weeks ago

    I did not follow all the steps. Is there an installation map other than the detailed one available?

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  • Supported Versions
  • 7.0.0 to 8.6.1
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